Surveys Completed
85%
Satisfied Clients
100%

Customer Satisfaction

2017 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service.In September 2017, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 85% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:Read more: 2017 Customer Satisfaction Survey

2016 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service.In September 2016, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 69% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:Read more: 2016 Customer Satisfaction Survey

2015 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service.In September 2015, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 86% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:Read more: 2015 Customer Satisfaction Survey

2014 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service.In September 2014, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 87% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:Read more: 2014 Customer Satisfaction SurveyReturn to Top