Surveys Completed
65%
Satisfied Clients
100%

Customer Satisfaction

2018 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service. In September 2018, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 65% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:
Read more: 2018 Customer Satisfaction Survey

2017 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service. In September 2017, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 85% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:
Read more: 2017 Customer Satisfaction Survey

2016 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service. In September 2016, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 69% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:
Read more: 2016 Customer Satisfaction Survey

2015 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service. In September 2015, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 86% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:
Read more: 2015 Customer Satisfaction Survey

2014 Customer Satisfaction Survey

IHS began providing services to Texas Indigent Health Care Directors in January 2002. We founded our company on a fundamental commitment to Customer Service. In September 2014, we commissioned an independent research firm to create, distribute, receive, and tabulate the results of our annual customer survey. We had an 87% response rate and received a 100% satisfaction rating. Here are the survey questions and our customers’ responses:
Read more: 2014 Customer Satisfaction Survey
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